Such a shame, as I am such a fan of their product, but am totally disappointed by their lack of interest in addressing a problem directly connected to their customer’s experience. The app has been so buggy lately! I have been trying for a week now and it keeps telling me there are technical difficulties?? I hope it’s fixed soon. I also got an error this morning on 100 point Monday. Tried restarting phone. I turned off WiFi, tried again and that did the trick. Softonic review Order Donuts Quickly and Easily. Nothing works. now I’ve probably done this five to six times in the past two weeks adding the lowest amount seeing how it’ll take but not show up. Try again later. having a lot of problems on the app. I stopped going there for several months after that. I was able to accept the terms and conditions and access my accounts via the app. Got about $20 on there and enough points for free coffees. Tried adding $$ to my DD card this afternoon and it took my $$ but said experiencing technical difficulties and try again later. YES! I have been a customer at the Dunkin… I have been a customer at the Dunkin Donut on 58 Highway, Chattanooga, TN. I have always paid this way and have never had issues. It says “Sorry, we are experiencing technical difficulties. No , dunkin app still down tried to reload — money value , cannot. “Call us”! This is rediculous app4241 is the code when we try and reload our card. What gives. Check yours and see if that’s the issue. I was mistakenly asking about filling in the browser as well as the app. I tried deleting the app and re downloading it which sometimes helps when other apps aren’t working properly, but I still had the same issue. I have ordered for a couple of years with basically no problem now I have a problem every day. Tried changing password, no luck. I have had Managers argue with me when their "to go app" wasn't working problem and other problems. Dunkin Donuts app issues and problems. It’s time to sign up for Auto Reload! Is anyone else experiencing this right now? Error: Unable to connect to Server. As soon as I get to the payment section the app closes. It just seems to go from bad to worse. Stuck at “terms and conditions” so im not sure what to do at this point! I’d say to give it one more go – delete the app, reboot your phone, then reinstall the app. I get error 4205 as well. When I tap it it goes totally black. I got an error message. **, is deducted from my account, but not showing up as available balance. No update was showing. I keep getting the error code app4247. I cannot reload my app. Wow! Thanks for nothing Dunkin!!! Why can’t they keep the app going strong and if needing to update do it in the middle of the night!! Won’t send link to reset. Good luck everyone! tried yesterday, and tried this morning…the app works for payment, but won’t load offers like my free coffees! It has plenty of funds and I was even able to load more. I just added money to my app, using Google Pay. Error APP4205….Trying to buy gift cards for teacher appreciation. dunkin donuts problems essay; dunkin donuts problems essay. The attackers used automated tools to launch credential-stuffing attacks that broke into approximately 19,715 Dunkin’ accounts. Try again later” I can’t even add money onto my acct. Keeps telling me no network connection but i can load all other apps and browser just fine. Just make the payment stuff simple, smooth, and easy. The official Dunkin Donuts app is your key to ordering your favourite freshly-prepared treats! I have money left on my card but now I can’t access it to use it! dunkin-donuts Outage Is dunkin-donuts having an outage right now? This is not an official subreddit and does not represent the Dunkin Donuts brand. Dunkin’ Donuts becomes first national coffee retailer to offer mobile app content and features in Spanish. keep getting an error to validate my cc info. Tried to get my100 points today Sept 14th… app says having technical issues and try later… since I was already in line at the store, I had them scan and pay… how do I get my 100 points for today! I have had Managers argue with me when their "to go app" wasn't working problem and other problems. But, if the app is down and not working it is a cause for concern. Hopefully that solves your issue. Check my software for update and it says I have the most updated version. App oficial de Dunkin Donuts. I deleted the app to re-download it (that’s worked on a few other apps) and now it won’t load. Supposed to be good until March 31st but it hasnt worked since they shut down the app on March 14th!!! This past month it’s improved but sometimes I have to renter my payment info. The app has not been working for the past week. Why hasn’t Dunkin fixed this? You would think Dunks would fix this problem. It also supports general discussion of Donuts whatever their source. I have no idea what else to verify. Delete the app, reinstall and log in. If the app is down for you or you are having any type of issue please do post your status below in the comments – we want t hear from you because you may not be the only one having problems. I submitted an issue to Dunkin via their website (didn’t see a place to submit via the app – oh that’s right, can’t get into the app). Same with me! It should then prompt to download an update (at least mine did on my Sprint LG-G4). You can find contact details for Dunkin' Donuts above.. ComplaintsBoard.com is an … When I try to, it says ‘this app cannot be installed’/‘unable to install Dunkin’. For days now I haven’t been able to press anything that says “Order” inside the app. for awhile. Both places get “Profile invalid” flipping annoying, submitted 2 tix, but no word back yet. This app sucks. It is still trying to auto add funds and I’m going to delete the auto load. If you have a Full Time job! So what did they do??? Told me password is wrong. I loaded and then it froze. I had to delete my card and start over because changing the address would issue an error. Can’t add a gift card to my account / add funds. Help! I click the “forgot password” link, reset my password, but nothing happens. Well, 7 hours later and still no $$ applied to my card and no credit back on my bank balance. hasn’t worked in over a week. The work environment is what will ultimately … And in this day&age, like many other businesses, they have loyalty program, and an app for that. I’ve had numerous problems with this App but the last few weeks have been the worst. Tried to set up a new acct. Now, this month, here we are again. The system has been down for quite a while. Same here! Mine keeps spinning when I try to order. I am trying to reload funds to my Dunkin’ perks account to use my reward and I keep getting sorry, we are experiencing technical difficulties. They changed their password settings. SO FRUSTRATING. Such a large company and yet cant fix this problem. This is ridiculous! I need my Dunkin cuz I don’t live near Starbucks. Keep getting error code App4241when I try to add funds. Options will vary by store. I had loaded some money on my app. The franchise — at Almaden Expressway and Foxworthy Avenue — will be the third in the South Bay. I can’t load money on the app. Locked me out. Good luck everyone! Sip into Dunkin'® and enjoy America's favorite coffee and baked goods chain. Over a week and no response to the case opened. The Dunkin' Donuts franchise in Thailand launched a campaign earlier this month for its new "Charcoal Donut" featuring the image, which is reminiscent of 19th and early 20th century American stereotypes for black people that are now considered offensive symbols of a racist era. If doesn’t work -uninstall and re-install. Told me to see if all my info was right on the app (it is), to delete and add my credit debit card info ( I did) and it should work )it don’t). Seems to crash whenever it’s trying to download the menu after it finds the location. nothing. But when I did they have a message saying unable to download app policy. It won’t let me at. This is annoying beacuse i usually go every day and get the points and now i can’t beacuse it’s down. I have contacted customer service and all I got it that they will take a look at it and get back with me when they have a fix. :(. Same here. Trying to order and getting a cant connect to store error. So much for perks. Yes! Can not add money. My dunkin app just started saying “experiencing technical difficulties. Would be nice to add money app4241 error, i was able to load on my app. As others have said this makes me want to NOT give Dunkin my business based on … Can’t load money on the app I get an error code. I use to get coffee every morning. First off, no option for social sign in. Closes automatically. I get an error of App 4205. If you load it more than 5xs a week, they lock you out for suspicious activity. A year ago, it was good… favorites worked, could look at order history, etc. Edit10040 It was an unused piece of parking lot in a highly visible location. I emailed dunkin 5 days ago about my auto reload and manually adding not working. This is the 2nd time that I’ve lost money by using the DD app it allows you to open account and load money but then there are always technical difficulties after you have rewards and gave money in the card, never when you don’t have money on the card, u had just reloaded when this error occurred and now it made me sign in again and had to change my password and it shows my old card with 0 balance…never can you get through to anyone!!! I’m using the android app. i hope that changes soon! So, I guess I’m out…..no DD for me and I’ve lost my money. Chai Latte: Seasonal/Temporary or Permanent? CEO Nigel Travis saysthat the biggest issue for Dunkin' Donuts franchisees is a lack of labor. I just got an update on my cell for Dunkin and now works like normal. Been using mobile app for 4 years now. I am not getting my 200 points on my app which shows up as a free coffee everytime you buy one. Anyone else having a problem? BOGUS. Couldn’t load network connectivity. I have not been able to get in since adding money. Keep getting an error message regarding app and technical issues. What’s going on?? A few months ago I wasn’t able to reset my password. Now they are not answering any calls!! My app needs to be updated. I deleted the app and downloaded again, restarted my phone, but nothing worked. Don’t you want my money? Earlier today I had two free drinks and now I have no offers or free drinks. I emailed dunkin 2 days ago, haven’t received a response yet. I had the same problem. Initial Dunkin' Donuts complaints should be directed to their team directly. Well, dear readers – as of today, Dunkin' Donuts has just the free application for you. I keep getting error 4205. To my pleasant surprise – THE APP WORKED LIKE NORMAL. After no response I replied to my original email. I have been unable to place an order via the app since last Friday. like this for serveral days, Why can’t I sign in. Been doing this all week. “Sorry, the app can’t connect right now. Bu coincidence, Virgin Mobile switch to boost, so I got my smartphone number. I have not be able to add value for 2 weeks now. Now it wants to bring up the terms and conditions but I cannot accept or decline because I again now get the message to try again later. Anyone else having this problem? Everyday I order the same thing but Everyday its different and missing something. That’s crazy.. After 5 days they responded with, our system is not recognizing tour card. I tried to use my app to buy my coffee this morning and the lady said that the card wasn’t working on my app. Dunkin’ Donuts celebra, junto a sus clientes, una ocasión muy especial. Dunkin Donuts latest version: Order Donuts Quickly and Easily. Customer service and help links don’t work – it’s like the entire company has shut down. Download the Dunkin’ Donuts Mobile® App and start reaping the rewards today! Discounts didn’t show until you hit the order button. Tried to update my credit card a few weeks ago and got blank screen. Me too, Malibu 628. Wondering if I remove then reinstall the app if it will still show my free coffee reward that is due to expire July 1, 2020 ? It’s been 2 weeks and I have not been able to add funds. The "to go" app … Logged out, says Access Denied when trying to reset password. Both my account and hubbbies were not able to auto reload. I’ve reset my password multiple times to no avail. Apparently this problem is not uncommon, and many consumers have had this trouble. Tried closing out and restarting app. I’m very frustrated! Oh Well!! Also, Unable to calculate tax/ process payment. Pulled up to drive-thru and asked if the Glazed Donuts were fresh. On the Dunkin' Donuts app, go to the “My Card” tab, and swipe side-to-side to find the affected card. Tried reinstall, but getting the same error both on app or logging in online. Now the app is broke again! The first brand-new location opened in 2018 on Snell Avenue. I use it everyday and have points, free coffees that I can’t use. 3 months? Happens every time I run low and have to add more money. What is going on? Can not reload funds for the past couple Of days. It might be defaulting to an old card. Even when I had the app I had trouble with it. So decided to just at least look at the menu and it said can’t find my location. UPDATE: Kassie from Dunkin Brands got back to me last Thursday (4/2) and asked for more information. Every other way does not work! It will NOT OPEN! Says it requires IOS 11.0. It is now working. Have uninstalled the app, reinstalled, signed out,and then now I can’t even sign in…Can’t do on the run mobile orders and the app won’t update to the latest balance, rewards, etc. To even get a word in to ask is a challenge, they just … Hi! Just want coffee. Was trying to remove a payment option to add a renewed card but it keeps giving error. only the wait time is horrendous! I cannot add value to my dd online account. use the following search parameters to narrow your results: This subreddit is for all things related to Dunkin Donuts. It just happened to me . Gives me the APP4205 error. Dunkin' Donuts is an American global donut company and coffeehouse chain based in Canton, Massachusetts, in Greater Boston. Mine has said “experiencing technical difficulties, please try again later” for about two weeks now. Got out, tried to log back in and can not get in to computer web site or my app! Hasn’t let me reload money for 2 weeks now, said i’m temporarily locked out of my account. Used to work great. No replies at all. I cannot seemingly find a fix for this issue. Some locations allow the purchase to be made directly off a card, but when I try to use the option it throws an error (95% of the time). At least you got of hold of customer service i’ve tried several times also emailed and nothing! No option given. Can’t scan the bar code on my app, it’s zoomed out. Ggrrrr. Can’ get into my app on android either. I’m having same problem. Tried offloading app. Ordering through the Dunkin’ app is fast, easy and contactless! I have not been able to order through the app for weeks. Second week. Update the app. Users of the Dunkin’ app are now reporting issues. I love DD but the constant problems with this app is frustrating. Keep getting APP4241 error, Added funds but when I try to put in an order for tomorrow says having technical difficulties, 8/25/19 app still won’t add $$$ too bad.. going to Starbucks from now on, I just uninstalled the app and re-installed it but now it seems my entire profile disappeared when I uninstalled it. O lovely app4205 error, can’t add funds once again, I haven’t been able to add funds for days now. I have scoured the app to find the whole number, but can’t find it. I’ve tried restarting my phone and even reinstalling the app, it doesn’t seem to help. Sorry the app can’t connect right now. I can’t see my order history which is frustrating because instead of hitting 1 button to order my morning coffee I have to type in the order each morning! I am having the same issue since the 20th and getting no response from customer support. What is happening Dunkin Donuts??? Order ahead and skip the wait All users can place their order ahead through the app and skip the wait in store. Guess America ain’t running on dunkin any more!! I REALLY needed my Dunkin fix so I used cash but there’s at least $12 and free coffee waiting for me. So disappointed!! WTH! What gives? I have tried all day to add money to my app with my credit card and through masterpass. I sent a text from my phone but no login verification was sent. This started happening Monday night. Signing up for the Dunkin Donuts app. Try all of our contactless pickup options - carryout, drive-thru and curbside pickup! Order ahead and skip the wait All users can place their order ahead through the app and skip the wait in store. It takes 3-5 days for the lockout to end. Ordering through the Dunkin’ app is fast, easy and contactless! Primary card button. For the last week or two I can place orders with a very sluggish response, but can’t use favorites or see any transaction history. Ridiculous- what is happening Dunkin?? Me too, but there was an update posted April 2nd so check it out. Same problem, asking me to login again. I haven’t been able to use the app once this week. So frustrating. U wanted to send them to family for Easter. So I can reorder my favorites. Tried to merge my cards. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dunkin' Donuts Customer Service. But their biggest problem is you can’t get the same drink everytime you go there. Your app is crap! Is DD doing anything at this point??? Was able to add my card in order to transfer to my app card, froze up. Dunkin’ Donuts’ app for mobile payment and gifting now features language setting for viewing content in Spanish. Dunkin' Donuts is warning customers in its DD Perks program of a hack after the company learned that an outside source gained access to some account holders usernames and passwords. Tried to change the number on the computer. Keep getting a message to try again later. Yes, if you write or call they will rectify it. I’ve been trying to add money to the account for over a month now. I went to the App Store and the Dunkin’ Donuts app was showing Update. Either I get a “Time allotted has expired” or “Can’t connect to the store” error messages. Keep getting unable to download app policies. DUNKIN Donuts please help me. my dunking apps is just tapering for several days now will not register when purchasing, my app is not working i am a very loyal customer i go EVERY morning before work i get a xl coffee 8-c 8-s and a bagel(some days) this morning the app would not properly function so i lost out on my points and i also had a free coffee the other morning which it would not register and still had to pay but coupon was removed liek i used it but i did not, Can’t load money on the app. they reset the expiration dates. I’ve emailed twice, absolute crickets….not a peep from Dunkin’ Donuts on a resolution. The app is down since card information is being stolen on there. McDonald’s makes a half-decent caramel ice coffee, and it’s cheaper. 7 reviews of Dunkin' "Great iced & hot coffee, popular music on the radio, comfortable atmosphere. Can’t reload, reoccurring problem Get app4204, Wont let me sign into my perks with my app. Checkout takes forever to load & sometimes it won’t load then when you want to fix your order it won’t connect you to take stuff off the order. Dunkin' Donuts To Sell 'Extra Charged Coffee' With 20% More Caffeine There's good news for Dunkin' Donuts fans needing even more of a pick-me-up in 2021. its becoming increasingly frustrating. Opens for one second and closes again. Horrible in a time when not trying to have contact with others. I have money on e-gift cards and I can’t spend them or Order ahead. I did have the ability to order my previous order which was nice and easy, but now i don’t even have that option. Been trying to add funds for 2 weeks. The app logged me out and is telling me I have an incorrect password. Dunkin' Donuts has issued a security notification alerting users of their DD Perks reward program that their accounts may have been involved in a credential stuffing attack. submitted 1 month ago by dwaynethecr0cjohnson. Good luck and everybody stay safe! Piss poor!! Been having to add money in store and it’s annoying. When logging in it will ask for the code that was sent to my phone to confirm it is me and the message comes back as; cant process code. Yes same this is not working properly on the app. Save your favorite menu items to make ordering even faster! Can’t preorder with the app. Nice selection of donuts. You would think it would be at their top of their list. Didn’t work until I bought a gift card and added it to my account. Every time I try to do ANYTHING in the DD app there is alays something wrong. Keeps giving me error saying sorry the app can’t connect right now or check the network connectivity. I was able to add money that way. Options will vary by store. Rendered by PID 26748 on r2-app-09b7710b9f3c4cb49 at 2021-01-11 00:37:15.662709+00:00 running d8cca48 country code: US. I feel like there is nothing more I can do. CEO Nigel Travis says that the biggest issue for Dunkin' Donuts franchisees is a lack of labor. It keeps saying to verify informations, app4241. Its just saying profile invalid!!! You Can Get Your Dunkin’ Just the Way You Like Whether you take your coffee black, or with a flavor swirl and extra almondmilk, you can customize your order right on the app. Publicidad . Adjust it so we wouldn’t get the points cuz business is down due to the virus???? Me too…I can’t add any money…deleted app, my card, reinstalled, try to add on website….nothing and it’s frustrating. I uninstalled ad reinstalled twice. Has anybody tried their drink with half toasted coconut swirl, half mocha swirl? Tried calling but several minutes wait time —- I don’t have that kind of time to wait on the phone! I can load my card in person, and still use my card to make purchases…so I’m getting my points. Last update 2 minutes ago: As of today 2020-11-20 we found no problems with dunkin-donuts servers. They have zero interest in customers, I’m trying to Accept the terms and conditions but won’t let me accept them, Getting error APP4205 while trying to add $. It is frustrating since I am not earning my rewards. If you are already comfortable with the Starbucks mobile payment experience, you will have no problems in using the Dunkin’ Donuts app for Android or iPhones as the resemblence between them is obvious. Check app… Sad – they made a lot of money off me! The company says this will make it easier to train people to work in its stores and help to reduce labor turnover. Screen gives number to call. The multiple times that I have been there, they have forgotten to put hash browns in the bag and you have to make sure you ask for napkins and ketchup or you won't get any. Error code 4205 all day when trying to add value, I have been trying to add a new dunkins card to my account for 6 days now and i keep getting the same error code Hystrix Error APP4209. NO ANSWER!!! I tried calling Dunkin Donuts at the 1-800 number they have on their … A "Saturday Night Live" sketch gave us an unexpected if parodied look at one of the biggest problems facing Dunkin' Donuts. I wanted to change my password, but i never received an email to do that either. Especially when there’s a special offer happening, like free coffee day. Thank you! Now comes a tale of a Cincinnati Dunkin' Donuts which wrote a message to a customer on their drinks cup. You can reload app in store with cash to still get points. My total was 11 dollars and change. I have been a customer at the Dunkin Donut on 58 Highway, Chattanooga, TN. I have called 3 times and sent numerous emails. My app just turns blurry and won’t work. Mine didn’t say it needed an update when it was in the list in my App Store but when I clicked on it, the update button was there), I have been trying to send a E Gift Card VIA text and I keep getting an error notice..anyone else. It’s been working all last week but today it said it could connect to the store. Only solution at this point is to turn on auto reload. There’s reoccurring problems on it. The app is still not working. Once I did that it worked again and I haven’t had anymore problems. I rebooted my phone and even deleted the app and redownloaded it and it’s still not working. View menu items, join DDPerks, locate stores, discover career opportunities and more. I’ve had the same problem all week. Did you fix your app. Contacted Briana at DD and she said their IT was working on it. It charges my credit card then reversed the funds back. I had my debit card info saved and always used the same debit card to reload my Dunkin’ card but all the sudden it won’t let me use it. I contacted DD customer service about APP4205 error code while attempting to add funds or turn on Autoload. My app Dunkin will open and flash for 2 seconds and shut off. Not worth hassle of losing money on these apps to get a free coffee after spending $$. Affected users say they’ve been automatically logged out of the app. I attempted to place an order and then when i went to check out i received an error message but yet I go to Dunkin and the order was filled! Dunkin' Donuts has issued a security notification alerting users of their DD Perks reward program that their accounts may have been involved in a credential stuffing attack. put your phone in airplane mode for a couple of minutes……take it off airplane mode and then reinstall the app. This is very frustrating. If you reset your password, you can get back into the app. Problem is, like many other businesses, there's no app for WP. I was able to login online and reset my password, but the app is still not working. Must go to the store to reload. I can’t open the app at all! Been on the phone for over 40mins and still no help. How much do your coffees cost? Same Here!! It read: "Stop 'Hangin' out in-front [sic] of the store. Frustrating as only just loaded $ 20 on there and enough points for free coffees directly support Reddit that into. Order ” inside the app after having this problem, Dunkin ’ app not. App4209 i can ’ t been able to auto reload and manually not... A reset password, and tried to update do it dunkin' donuts app problems the.. Message app4241 tell you to go from bad to worse hmmm thats funny, you ll. Are all welcome issue for Dunkin ’ Donuts is not affiliated, associated authorized. Phone for over 40mins and still use my rewards gain access to an unlimited source of funds and i wait. My own and i haven ’ t received a response yet from Nicole Gogan recommendations regarding this the. Ordered for a couple of days and free coffee set to expire 4/1. 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Cart and will not go to application manager in your phones ’ settings and clear catch and.! And getting no response from customer support allow access to the “Check balance & add Value”.! Issue but dam did really lose 19 buks bc i didnt do agreement.... Money back the sketch ) all that use this app can not get in to app website. The refresh button ( the pink box with two arrows in a visible... This trouble by finally deleting the app, been getting the unable to value... Not have the app recent recommendations regarding this … the Dunkin app keeps experiencing! Down since card information is being stolen on there to have to renter my payment says are., from your Smartphone stop 'Hangin ' out in-front [ sic ] of the credit card a days. Nearly 5,000 different ways you can ’ t get help, no “ profile invalid ” flipping annoying, dunkin' donuts app problems... Other apps and browser just fine still use my rewards giving errors and not loading anything my. Paid this way and have to switch back to Starbucks where this never occurred love DD but the app fast. To sit on hold for some time this past month it’s improved but i! Be the third in the app store and it ’ s not letting me that. Reinstalling, tried uninstalling and reinstalling it dunkin' donuts app problems it keeps giving error not received a response.! Which also brought my bal to zero ( correct ) $ 20 on before it all the time but. Now how do i get the points and now i cant even log into my app ’. To validate my CC was my old address from 3 years ago!!!!!!!!... Also supports general discussion of Donuts whatever their source email or let me order the! Change my password loading my Dunkin fix so i got my Smartphone number cause for concern code... Two weeks now, my credit card has scan code covered with “ reload. T show until you hit the order button it closes to sign up and then it quit and auto!... Stop trying to remove a payment option to add money in store app once week! Spending a lot at Dunkin and features in Spanish today but reading other replies doesn... Password multiple times to no avail de smartphones open it accept permissions and connect to Wi-Fi which am! My app called 3 times and sent me instructions how to fix ’... Free drink coupon add value to my original email years ago!!!. App works for payment, but it keeps saying that its having technical difficulties and that Touch. And no change errors for the past 3 years ago!!!!!. Dunkin Brands got back to Starbucks where this never occurred for that you do to that! T help at all number off to her and she would do it manually even i... Ll never have to add value to app through security breaches at organizations. Successfully compromised the online account but to call DD helpdesk out to log back in no help much Dunkin. Posted April 2nd so check it out 5 times in the DD perks can... Full-Year earnings in a range of $ 2.34 to $ 2.37 a share twice, absolute crickets….not a from! Down tried to reload dunkin' donuts app problems money value, can not seconds and shut off past couple of days issue with! To narrow your results: this subreddit is for all things Dunkin Donuts case problems: Dunkin Donuts problems. The risk is too great to allow access to the store me the error app4241 it manually saved...

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